dora55 Privacy Policy - How We Protect Your Data

This page describes what we collect when you use dora55 and how we keep that data protected. We at dora55 understand that your privacy matters when you open an account, deposit funds through DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, or bank transfer, and engage with our sportsbook and gaming services. We commit to transparent practices about what information we gather, who has access to it, and what rights you hold over your personal data.

We collect information for account verification, fraud prevention, payment processing, and regulatory compliance. Our servers may sit outside your jurisdiction, but we apply consistent data protection standards across all regions where we operate. If you have questions about how we handle your information, our contact details appear at the end of this policy.

What We Collect and How We Use It

We collect your name, date of birth, email address, and phone number when you register an account on dora55. We require a government-issued ID (such as a national identity card) and proof of address to complete account verification. This information is mandatory for compliance with local gaming regulations and anti-money-laundering requirements applicable in supported jurisdictions.

We also collect payment information tied to your chosen deposit method. If you deposit via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, or e-wallet, we record the transaction hash, timestamp, amount, and which payment provider processed it. We do not store full payment credentials—only confirmation of settlement and account reconciliation data.

We log your account activity, including login timestamps, device type, IP address, and all wagers placed on dora55. This data helps us detect fraud, investigate disputes, and understand usage patterns. We retain transaction history for seven years to satisfy regulatory requirements. Account activity logs are retained for two years after your last login.

Our Data Processors and Third Parties

We use third-party payment processors to handle deposits and withdrawals. These processors have access to your payment method details and transaction history but are bound by confidentiality agreements. We also work with fraud-detection services that analyse your account behaviour to prevent abuse and money laundering.

Our hosting providers store dora55's servers and databases. These providers may operate data centres in multiple countries, including outside the jurisdiction where you live. We ensure all processors meet data protection standards equivalent to our own. We do not sell your personal data to marketers or brokers.

Your Rights and Account Access

You have the right to access, correct, and delete your personal data held on dora55. To exercise these rights, contact our support team using the details below. We will respond to data-access requests within 30 days. You may also request deletion of your account; we will retain transaction records for seven years to comply with gaming regulations, but we will remove other personal identifiers.

If you believe we have mishandled your data, you have the right to lodge a complaint with your local data-protection authority. We cooperate fully with regulatory investigations and audits.

Cookies and Tracking

We use cookies to maintain your login session, remember your preferences, and track your navigation on dora55. Session cookies expire when you close your browser. Persistent cookies remain for up to one year. We also use analytics cookies to understand how many users visit dora55, which features they use, and which markets (Liga 1, Piala AFF, Piala Indonesia, or esports titles like Mobile Legends) attract the most engagement. You can disable cookies in your browser settings, though this may affect your experience on dora55.

Our Commitments and Contact

We protect your data using industry-standard encryption for transmission and storage. We limit access to your information to employees and contractors who need it for their role. We conduct annual security audits and promptly notify you of any data breach affecting your account.

We may update this policy occasionally to reflect changes in our practices or applicable law. Material changes will be announced on the dora55 homepage and via email to your registered address. Your continued use of dora55 after such changes constitutes acceptance of the updated policy.

We operate dora55 in compliance with gaming regulations in supported jurisdictions. We do not permit access to dora55 services from locations where online gaming is prohibited. Our compliance teams monitor country restrictions and update eligibility criteria as laws change. If your jurisdiction's laws change, we will notify you and discuss your options for account closure or data deletion.

Contact Our Data Team

If you have questions about how we handle your data, or wish to exercise your rights under this privacy policy, contact us at [email protected] or through the support section in your dora55 account. We monitor support requests from players in Jakarta, Surabaya, Bandung, Medan, Semarang, and other supported regions. We aim to respond within 24 hours during business days.

This privacy policy is effective from the date published on dora55. We remain committed to protecting your information and operating transparently about our data practices. Your trust is fundamental to dora55's operation, and we take that responsibility seriously.